[Resolved] Mondelez India Foods / Cadbury India — Complaint regarding unsafe product | |
I bought Cadbury dairy milk champion's pack chocolate and as I was about to eat the last piece of it I found an ant stuck to the chocolate. It is highly unacceptable. One could easily eat it without even noticing. This shows the level of hygiene taken care of while making the product. I have the picture of it as proof.
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Aug 9, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jun 21, 2021 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
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