[Resolved] Mondelez India Foods / Cadbury India — dairy milk is not good | |||
I buyed a dairy milk choclate near t-junction bandra and when i opened it was of pale white colour and i asked the shopkeeper to change it at first he rufused do so by saying that now the chocolate comes of this colour and then other costumer who was there came in and said it does not comes like this and then after some arguments with him he said that this will not be changed for him by the distributor and he changed it for me but again the other chocolate was same. Both of chocolate were with manufacturing date of 07/17. I do not understand how can the colour be changed within 2 months from manufacturing. Was this information helpful? | |||
Oct 25, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Sep 18, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Agnel, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
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Comments
When i opened my dairy milk silk, oreo i saw that the wrapper was drenched in an oily substance. The smell of the oily substance was pungent. I have not opened the white wrapper as i think that the chocolate from inside would be spoil and so that i can open it in front of you. i either want an replacement or refund.
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