[Resolved]  Mondelez India Foods / Cadbury India — Dairy milk lickables - Bad Experience

Address:560076
Website:Www.consumercomplaints.in

I have purchased two Dairy milk lickables from sapna stores, meenakshi mall, Bangalore. One of the product did not have the toy inside the pack. The batch number is P70424 B2. Manufactured date 24/04/17. The toy was missing and this is the first time we are trying the product and the experience is very disappointing. Never had this experience with the competitor (read kinder joy) product
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Jun 11, 2017
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
May 11, 2017
Mondelez India Foods / Cadbury India Customer Care's response
Dear Sinu,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards. To enable us to address your concerns please write to us at consumer.service.[protected]@mdlz.com providing us with your purchase and contact details. Assuring you of our best services.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

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The day i bought chocolate from MK ahmed store in hsr layout 560102, bangalore i.e dairy milk 54g i opened it at the same time and found it to be so gluey and slimy with some abnormal white lill ball like things was seen. date of expiry was fine too. it tasted bad too. please do something as soon as possible now i am afraid to buy any dairy milk

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