[Resolved] Mondelez India Foods / Cadbury India — Dairy milk silk | |||
Two roast almond packs each of 137g were bought from one of the stores in defence colony, delhi but on opening found that at some stage between leaving your factory and me buying it, the chocolate had melted and been frozen again. You need to ensure that transportation and storage is done in cool temperature. Let me know how you propose to compensate me and assure me that next time i buy cadbury that it had not melted and frozen. Was this information helpful? | |||
Jul 17, 2016 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jun 16, 2016 Mondelez India Foods / Cadbury India Customer Care's response Dear Dan,
Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your purchase and contact details.
Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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