[Resolved] Mondelez India Foods / Cadbury India — dairy milk silk oreo - bad taste | |||
I purchased 10 dairy milk silk oreo on 07 august 2017. First chocolate opened had a taste of machine oil in it. We kept it in refrigerator thinking that it might be because it was melting, but after an hour of freezing, it still tasted like machine oil. We bought the chocolates from a vendor on our way home, so we couldn't go back and return/exchange the product from the shop. We had to discard the chocolates. However, it was tasting like machine oil, so i kept the opened one for proof. I cannot attach any photo as it will not show you taste. Kindly take appropriate action and fulfill my damage. Was this information helpful? | |||
Sep 9, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Aug 09, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Usharr, Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to [protected]@mdlzindia.com, with your purchase and contact details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
1 Comment | |||
Comments
Oreo chocolate was smelling so bad even its taste was so bad usually was never so bad it was smelling as kerosene oil even the chocolate was not expired chocolate
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