[Resolved] Mondelez India Foods / Cadbury India — damaged product | |||||
I purchased 1 dairy milk silk oreo on 07 august 2017. First chocolate opened had a taste of machine oil in it. We kept it in refrigerator thinking that it might be because it was melting, but after an hour of freezing, it still tasted like machine oil. We bought the chocolates from a vendor nearby our home but he did not return it back as reason he given to me that its open i am attaching here pack photo for batch no detail you required However, it was tasting like machine oil, so i kept the opened one for proof. Kindly take appropriate action and fulfill my damage. Was this information helpful? | |||||
Sep 14, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Aug 10, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Preeti, Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to [protected]@mdlzindia.com, with your purchase and contact details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||||
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
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