[Resolved] Mondelez India Foods / Cadbury India — defect - no toy inside dairy milk lickables | |
Date of incident - 3rd august 2017 Hello team I bought few diary milk lickables for my kids. I opened one for immediate consumption and was shocked to see that the packet in which the toy was packed was empty. The kids are excited to buy these kind of chocolates only for the microscopic toy inside it and hence they were extremely disappointed when they couldn't find the toy. I am sending the photos of the outside cover and the inside packet which is empty. Could you please look into it and take the necessary corrective action and also provide me with a resolution for the faulty product that i purchased. I sent an email to ([protected]@mdlzindia.com) as soon as i found the fault yesterday but i have still not received any acknowledgment also!! Radhika Was this information helpful? | |
Sep 18, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Aug 18, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Radhika, In this connection we confirm the discussion our sales officer had with you when he informed you that he would be calling upon you during his next visit to Mulund. Assuring you of our best services. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |
 2 Comments | |
Comments
Yes, your sales officer had called about visiting, but that visit has not happened yet. Thanks
Reply
Some one had removed the toys.the lickables is very easy to open.think with brain.dont waste ur time dude
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