Mondelez India Foods / Cadbury India — Defective product received
P
Parul A
from Chennai, Tamil Nadu
Mar 28, 2022
Mar 29, 2022
This thread was updated on Mar 29, 2022
This is the second time I am facing issues with Cadbury products. I had ordered 2 dairy milk crackle from one of the stores and like any other customer I checked for the manufacturing dates which were upto mark stated "January 2022". I quickly opened the package to consume it but what I saw cannot even be expressed in words. The chocolate has white spots on it and it was something you definitely cannot consume knowingly.
Cadbury sells consumable products and you guys need to be extra cautious with your products. I need a solution for this because if at all I had eating this I dont know what would have happened to my health.
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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2022
Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Mar 29, 2022
Updated by Parul A I cannot see the email id. Could you please send it again.
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