[Resolved] Mondelez India Foods / Cadbury India — Deteriorate Five star chocolate

[Resolved] Mondelez India Foods / Cadbury India — Deteriorate Five star chocolate

G ghoribo

I bought 10 pieces five star chocolate dated : 20 December 2020 and 6 pieces are completely spoiled out of ten. this incidence happened at location Narkatiaganj Bihar- pin code 845455 The condition of five star chocolate deteriorated and made fungal wherein tiny insects are creeping, 8/20 date mentioned on the rapper of the five star chocolate. I approached to the local shopkeeper and asked for replacement but he completely denied and replied now company send that type of spoiled chocolate. I am urging to the Cadbury company for compensation Regards Shahnawaz Khan kshah.[protected]@gmail.com +4 photos Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Dec 28, 2020 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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