[Resolved] Mondelez India Foods / Cadbury India — Fly inside dairy milk chocolate
T
T@N
from Noida, Uttar Pradesh
Jan 30, 2022
Jan 31, 2022
This thread was updated on Jan 31, 2022
The chocolate was packed on 08/21 and is best before 12 months but to my surprise I found a fly inside the chocolate which is very dangerous for small kids and a betrayal from your brand and for the proof i have attached the pics. Please look into the matter seriously and looking forward for your response.
+1 photos
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Mar 6, 2022
Complaint marked as Resolved
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2022
Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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