[Resolved]  Mondelez India Foods / Cadbury India — For refrigerator is not working

Address:India

Sir, My Refrigerator is not working from six months. I And my distributor complaint in company. Companie's mechanic came in my shop and check the refrigerator and he said the
condition of refrigerator is not servicing because his guess are leaked . My Distributor complete all formalities and send in above authority. But new refrigerator not send by company now. In summer I have faced problem to protect chocolate from heat. Companies officer not take my calls and no reply for my problem. So please provide me new refrigerator as soon as possible and solve my problem quickly. Thanks
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Mar 17, 2022
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2022
Mondelez India Foods / Cadbury India Customer Care's response
We have noted your comments with concern. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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Deepak General Store
In Front of Gomti Saree Bhandar, Poni Road, Gandhi Nagar, Shuklaganj, Unnao
Sir,
Refrigerator Install in my shop is not working last six months. I and my distributor complaint in company. Companie's mechanic came in my shop and checked refrigerator and he said the condition of refrigerator is not servicing because his guess are leaked, he couldn't maintained. So company replaced the refrigerator. My distributor complete all formalities and send the company but now refrigerator is not changed. Companie's officer not take my calls and not reply of my problem. In summer I have faced problem because chocolates are melt. One Time refrigerator came in my city but not provide me. So please solve my problem as soon as possible and send new refrigerator in my shop. Thanks

Deepak General Store's [Complaint's author] reply, Feb 15, 2022
My mobile no. Is 7985226647

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    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
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