[Resolved] Mondelez India Foods / Cadbury India — Fungus germs in my Cadbury celebration box

Kataria2005

from Delhi, Delhi

Oct 31, 2021

Address:

A60a East nathu colony near tyagi dairy Street no 10 shahdara Delhi 93

Yesterday I open my Cadbury celebration box and I see that fungus like germs on chocolates inside the box so I complaint about that

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Dec 12, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Oct 31, 2021

Updated by Kataria2005 I am very very disappointed with cadbury

Verified Support

Nov 01, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Comments

Anoop40

from New Delhi, Delhi

Nov 11, 2021

Same thing happened with me instead of accepting there fault there excutive called us and started arguing on there product i send pictures and video of the product to company but they didn’t resolved tge complaint now m going to consumer court and FSSAI to report this issue...