[Resolved] Mondelez India Foods / Cadbury India — Fungus on chocolates
G
Gins
from New Delhi, Delhi
Nov 6, 2021
Nov 8, 2021
This thread was updated on Nov 8, 2021
Yesterday I bought cadburys celebration chocolate box when i open the chocolates chocolate taste like soil n chocolates r rotten and full covered with white fungus ...how can cadburys can so careless as kids r fond of chocolates ..If i had seen my son could fallen ill after eating this chocolates...i m attaching the picture of chocolates...cadbury is such a huge brand didnt expect this kinda of saddi hui chocolates from them...pleas look into this matter and kindly replace my box !
Thanks you n waiting for your revert
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Dec 9, 2021
Complaint marked as Resolved
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Nov 06, 2021
Updated by Gins Yesterday I bought cadburys celebration chocolate box when i open the chocolates chocolate taste like soil n chocolates r rotten and full covered with white fungus ...how can cadburys can so careless as kids r fond of chocolates ..If i had seen my son could fallen ill after eating this chocolates...i m attaching the picture of chocolates...cadbury is such a huge brand didnt expect this kinda of saddi hui chocolates from them...pleas look into this matter and kindly replace my box !
Thanks you n waiting for your revert
Verified Support
Nov 08, 2021
Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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