Mondelez India Foods / Cadbury India — Fungus on chocolates of cadburys

I got the call from your executive against my complaint but sorry to say m not satisfied with your revert as your company is giving me same 1 celebration box in exchange of celebration box ... chocolates are rotten covered with fungus the product was totally rotten I bought 5boxes of same celebration one and distributed to my relatives and friends on Diwali as i kpt one box for my son and we opened the box chocolates came out rotten ...instead of satisfying the customer ur executive is giving one box of celebration in replacement n above all instead of admitting ur company mistake ur executive is making an argument ...i attached all the images of your chocolates ...cadburys is such huge brand the company should respect the customers complaint and customer as well company is formed by the customers if you treat the customers like this what will be your reputation
I look forward to hear you as soon as possible to resolve this problem. If I do not hear from you within 1-2 days I will file complaints with the appropriate consumer agencies and consider my legal alternatives. I am attaching images of your bad product.
Thank u
Anoop Singh