| Address: | Daruhera, Haryana |
Dear Team,
On 20th Aug 2023 we had placed an order (Number[protected] on the website www.cadburygifting.in and paid on the PayU UPI link of Prestige Pursuits Private Limited for the amount Rs 680 (UPI ID cadburygifting.[protected]@indus) via my UPI ID [protected]@paytm.
The goods were sent thru courier arrangement of Cadbury which was DTDC with tracking number X45085131. On 22 Aug 2023 the status is shown as delivered by the courier website, however the good were not recived at my address B 261 Yojana Vihar Delhi. The complaint was raised with the courier company and Cadbury via links provided on their portal.
Cadbury has not responded to my request in any form.
DTDC has closed my Tickets #8898627 and #8898570 stating that these are Fake Update Issues.
My good are not delivered till date 23 Aug 2023 4 PM and there is no way to track any of my shipment or queries
Kindly get me a resolution on the same .
Thanks & Regards
Divya Aggarwal / [protected]
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