[Resolved] Mondelez India Foods / Cadbury India — i am complaining about cadbury dairy milk roasted almond (big).

Mayanktyagi

from Noida, Uttar Pradesh

Address:

Mumbai City, Maharashtra

I bought that chocolate from easy day (Ambhrahi, dwarka sec 19, delhi) on 25th july eve. But today when i opened the upper wrap, i found inner packing unsealed and chocolate is smelling like medicine. Also upper part of chocolate is looking like tasted.

Can someone help on this.

K70211
Pkd date: 02/17

Email me at: [protected]@yahoo.co.in

+4 photos

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Sep 1, 2017

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

Mondelez India Foods / Cadbury India Customer Care's response Dear Mayank,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to consumer.service.[protected]@mdlz.com, with your purchase and contact details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

Aug 07, 2017

Updated by Mayanktyagi I have already emailed you guys on given ID. But there is no response from you. Customer care told me that they will send someone for sample collection but till date there is no update from Mondelez team.