[Resolved] Mondelez India Foods / Cadbury India — Improper dairy milk chocolate | |||
Hi, i purchased a cadbury dairy milk today on 10th june, 2016 with. I am also attaching several images where you can also find the details of the packet from the barcode. The product, when i took out from the packet was not in full shape of a rectangle. Also with it there were many white pores all over the body of the product. I am certainly not an expert to judge whether it is fungus or germ but the look itself is preventing me from consuming it. I purchased the product from a bhuj at shop near r. T. O. There wasnt any delay between purchasing and opening the packet - hence i didnt mishandle the product. So i guess there is some problem in the product itself. We are purchasing this branded product from many year and we are putting our trusts on it, what happens when we eat this type of harmfull product or when we are giving this product to our kids. This thing must be stopped and caudbury india must have to make proper testing of this type of edible product before doing the marketing of the same. Also this is the responsibility of food agency testing the product on the behalf of government they must take care of this type of things happening specially after the incident of maggie india and some other noodle co. Please there should be any proper steps in respect of this comlaint as soon as possible. Was this information helpful? | |||
Jul 14, 2016 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jun 13, 2016 Mondelez India Foods / Cadbury India Customer Care's response Dear Manan,
Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your purchase and contact details.
Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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