[Resolved] Mondelez India Foods / Cadbury India — Insect in cadbury eclair chocolate | |||||
Hello sir, As I purchased chocolates from a local shop as soon as my little brother opened the wrapper we were shocked to see to worm in a chocolate. And you guys know we prefer this company because of the quality you maintain but now its the matter of trust. This incident made me think that in future should I need to buy your products or not. And I have a sample with me. Was this information helpful? | |||||
Mar 31, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Feb 27, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Kollipara, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at consumer.service.[protected]@mdlz.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||||
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013