[Resolved] Mondelez India Foods / Cadbury India — one missing shots

rashmi.sharma

from Bengaluru, Karnataka

Address:

560045

I am writing this complaint to inform you that today I bought a 10rs packet of Cadbury Shots. As I remember the ad they used to show that "2rs ka 2 laddu". So I was expecting 10 shots in the pack, But as I counted before eating they are only 9. And I am so disappointed. I wanna ask that in all 10rs packs is 9 shots are their or 10?
And if only 9 shots are their then please make it 10 shots because first thing its not balanced according to equation, as they tell in ad "2 rs ka 2 laddu" So it should be 10rs ka 10 laddu.
And second thing is it feels like you guys missed one shots in the pack. 9... I can't daisest this number. Its odd.

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Dec 29, 2017

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2017

Mondelez India Foods / Cadbury India Customer Care's response Dear Rashmi,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)