[Resolved]  Mondelez India Foods / Cadbury India — Poor quality product rich dry fruit chocolate

Address:Bulandshahr, Uttar Pradesh, 203001

I purchased 2 boxes of cadbury rich dry fruit chocolate worth Rs. 400 each. The product is not yet expired as it is manufactured in September 2016. I have attached the images of the product. It is fully rotten. And 2 columns in the box are empty too. After purchasing such a costly product I was so much disappointed that I will merely purchase cadbury items again.
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May 10, 2017
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2017
Mondelez India Foods / Cadbury India Customer Care's response
Dear Rishita,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at consumer.service.[protected]@mdlz.com with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Mar 20, 2017
Updated by Rishita13
I have shared info on the mail as mentioned by you above but still no one has contacted me
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I m chemist, my retail shop from last six years, from last two years asking about cadbury freez & cadbury display. but till get any possitive response.
i think surley you will think that i am asking about this from last TWO YEARS, what is possition of your companies marketing, & issue of yours custmers problum . [protected]

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