[Resolved] Mondelez India Foods / Cadbury India — Quality of product bad
S
Sayali@123
Jul 14, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
I bought dairy milk silk cadbury thrice from a retail shop and received very bad quality of cadbury. It was smelling like oil and it wasn't smooth as it should be. It had some coarse grains and it was tasting awful. I had to throw each of the cadbury away and lost about 400 rs.
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Aug 28, 2022
Complaint marked as Resolved
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2022
Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number, and purchase details. Please let us know the name and address of the shop from where you have made your last three purchases of Cadbury Dairy Milk Silk To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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