Mondelez India Foods / Cadbury India — Rotten Chocolate Crispello Cadbury

[email protected]

from Bengaluru, Karnataka

Jul 15, 2022

Address:

Jp Nagar 5th Phase Bangalore

I was having this chocolate of Cadbury and after having 2 bites I saw the back side of the chocolate which seems like bitten or eaten by some insect. I have seen this issue before of insects in chocolate. I have attached the pictures below. I am quite suspicious now that I might have eaten rotten food.
Please look into this, this is a serious issue.

+1 photos

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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2022

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

Jul 15, 2022

Updated by [email protected] Hi, Thank you for your kind response. I am not sure whether this is the right email or not [protected]@mdlzindia.com but I have sent the details to con***.ser****.[protected]@mdlz.com, co***rse***@mdlz.com. Please let me know what action will be taken, It can cause serious medical issues to a person. hope you will do the needful. Thanks