[Resolved] Mondelez India Foods / Cadbury India — Selling- expire choc-let by shopkeeper

CsachinK

from NEW DELHI, Delhi

Dec 27, 2021

Address:

641/2 deoli village new delhi 110062

26.12.2021 At approx 9:30 mins we bought a Dairy Milk Silk Chocolate. From the shop whose address is - Near Tinu Public School Sangam Vihar New Delhi 11008. When I opened it for food its color was very bad I thought it is bad I checked the expiry date. So Bah Chocolate was 17 months old which had expired. When I asked to return that chocolate, the shopkeeper said that it is very bad from above, I cannot take it back.

I want to tell you that dairy milk chocolate is also called children, if a small child eats such an expired chocolate, then something could happen to him. Because children do not have the knowledge of Expire.

Request you to get the SP done strictly if you do not want to spoil yourself in the coming time.

regards
Sachin Choudhary
[protected]

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Feb 12, 2022

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)