[Resolved] Mondelez India Foods / Cadbury India — spoiled chocolates before expiry | |||
The other day i bought 2 cadbury celebration packs from my nearest metro cash and carry store. After i opened the pack i unwrapped a dairy milk chocolate and saw it was whitish. I tried eating it but the texture was brittle and unpleasant to eat. So after some research i found out it was chocolate blooming. Then i opened the other chocolates and saw the same thing. With the gems pack however there wasn't anything like that but one of the gems was twisted in some way. I couldn't eat the chocolates after that. Was this information helpful? | |||
Jan 7, 2019 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Dec 04, 2018 Mondelez India Foods / Cadbury India Customer Care's response Dear at0m, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
your sales reprentative mr.Ravinder singh
mob.No [protected] take my cadbury voyzee
freezer take back last year and say that
company will give you model small freezer
within 10 days but till date neither he come
and not any issues to me
please check the matter thanks