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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. Please note there has been no change in the recipe of Cadbury Dairy Milk .For all our products we carry out a robust shelf life test to make sure that our products are fine and only after we are satisfied with all the parameters do we launch. From these tests we realized that the most important thing is the seal integrity and we make sure that we have packaging that insures that. Even when we have moved to a single layer packaging from a 3 tier packaging we have the outer laminate to protect the product and improved the sealing quality. As an environmentally conscious company we do know that reduced packaging without any compromise on product quality is better. You can also write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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