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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. In this connection refer you to the Quality Statement printed on all our packs which gives the information of toll free number and email id on which our consumers can write to us.We would therefore request you to write to us on [protected]@mdlzindia.com or call on our toll free no [protected] and let us have your contact details (full address and telephone number), product details (batch code and pkd as printed on the pack) purchase details (name and address of the retail outlet from where this was purchased). Look forward to hearing from you.
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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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55%
Complaints
1680
Pending
186
Resolved
848
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