[Resolved] Mondelez India Foods / Cadbury India — White fungus over in chocolate

[Resolved] Mondelez India Foods / Cadbury India — White fungus over in chocolate

R Rash11 from Vasai, Maharashtra Jul 12, 2022 Jul 13, 2022 This thread was updated on Jul 13, 2022

Yesterday evening I bought one set of Cadbury celebrations which had expiry date on 2023 but when I opened chocolates and tore it I got to see fungus in Cadbury chocolates. I went to the shop they refused to return it and said go and complain to the company. We are the consumers of Cadbury since long and now these kind of product problem and services we are facing. This is ridiculous some of pieces were eaten and it was feeling like dizziness after having that. I'm completely disappointed with Cadbury now if my problem will not resolved will take help from food and safety administration department. I will put this on social sites by tagging governments and other departments as well along with the company senior management. Contact urgently +1 photos Was this information helpful? No (0) Yes (1)
Aug 20, 2022 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jul 13, 2022 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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