[Resolved]  Mondelez India Foods / Cadbury India — Worms found in temptation chocolate

Address:560092

Hi,

We had purchased temptation chocolate and when we opened it we could find the chocolate was in a different color, and we broke it we found the worms coming out of it.
We usually give the complete chocolate to the kid, but fortunately we had to break the chocolate and we found the worms coming out of it.

This is ridiculous when it comes to cadbury.

I would like to know what action will be taken on this at the earliest.
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Jul 29, 2016
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2016
Mondelez India Foods / Cadbury India Customer Care's response
Dear Shiva, We thank you for writing to us. Consequent to our post on Facebook yesterday, we have received your contact details. Our Sales officer from South Branch will be contacting you to examine the product. Assuring you of our best services. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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