Morning Star Travels Complaints & Reviews

I booked a trip from bangalore to hyderabad via morning star travels at 11.30 pm on 13th may through redbus.
10:30 pm : bus was supposed to be coming at 11.30 pm, we received a sms stating bus will be 30 mins late due to heavy traffic
11:00 pm : sms received from morning star that bus is 20 mins early and will reach before time at boarding point at marathalli bangalore
11: 30 pm : bus didn't come and we were told its...

I don't know whether this complaint or review will be taken into consideration or not but this was such a bad experience with this travels which has got such a miscommunication and inconvenience.
I got a call from a number saying that my bus which I have booked from Bza to Hyd is cancelled and they have arranged other bus and have changed my boarding point after which I have asked him whether the sleeper is vertical or horizontal...

I book ticket date is may 1 st 2017 from guntur to hyderabad from make my trip, before one day boarding journey they are called to me, and ask seat details and i am tell that person (Rahul) i am canceled my ticket from make my trip and they shown my details and tell that person is your ticket is not canceled and i am canceled your ticket from my side and refund your money like that he told but till now i didn't get any refund. When am calling...

I have booked a ticket with morning star travels from bangalore to hyderabad. I was waiting for the bus at their office for almost an hour, they left without me. When I called the driver, he was very very rude and said my phone was not available. If it's not available how did he received my call... these people cheat the customers for money. No manners, behaviour. Animals are better than them. First teach your staff how to behave with...

I had my bus to pune from hyderabad from a stop 'kondapur' at 20.10 on[protected] and the driver called me at 20.02 saying that there is a police so we cant wait there come to miyapur, i will reach there at 21.45. (He was very rude though). I reach at miyapur at 21.20 and called driver, then he said he already left from that place. And cut the call. The language he was using was very rough.
I have exam the next day so what am i supposed...

I have reserved a ticket from bandarulanka to Hyderabad on April 13th 2017. And customer care executive was called to me on that same day and said "Your journey is cancelled due to bus accident and your money will refund within 4days" . And this is the 7th day, there is no response from Morning start travels. if I tried to call CUSTOMERCARE no one will pick up my call..I want my money back.....

Hi,

I travelled in this travels from tuni to hyderabad on 14-mar-17. I have 40 kg rice bag. The conductor/helper asked 100 rs for rice bag (Tip) when i got down at my drop point. Then i asked that person "why i have to pay money if luggage is below 50 kg". He told me that this is not applicable to my service and we are taking your bag to office if you don't pay 100 rs to me. His
Behavior was very rude and aggressive....

Monthly maximum I travel moring star at least 5 times. Guntur to others areas & other areas to guntur. Guntur earely moring pick up van service is very bad. Driver &cleaner respons was very bad. They don't know how to behave with custmor. If it is possible cancel the pick up van service morning time. This is my last travel in morning star traval.Moring time up to 6.30 am alloow the all buses in to city....

Hi
Good day
I am traveling in morning star bus from Guntur to Salem today and my seat number is UF2.

It's full of water leakage from AC and there is no proper response from your staffs also. Even after paying the amount, I am spending time with sleepless night due to your poor maintenance.
I am sharing this in social media also

Rz Ganeshan...

Morning star travels mangment is fail to control drivers and conductors. They are changing too much amount while passengers are carrying rice bags or cotton boxes. According to goverment norms up to 50 kg's luggage she'll be carry with passenger.
Please provide one specified colum for luggage details to avoid arguments, tips & unnecessary charges during gurney.
Morning star travels staff behavior is very rude and violent behavior....

Don't change the buses your reputation will
Go yes frequently I am observing tester day one but I think 107A Uppal it was change and today 263A changed to 115A what this how can we get the same seats or bearths it's too bad sir pleas rectify if seats full you are running the show other wise changing yes I observed in on line okok don't think that I am the monark one day will come people wil fed up if you do like this....

I booked a ticket using redbus mobile app for my sister from guntur to hyderabad service no 222. for which pick up van was not mentioned.
That's ok. they have their own issues
But the way the people at the branch are getting people into pick up van is disgusting
They are yelling at customers and in return telling to speak to whomever we want
I was surprised
So somehow got the mobile no of the manager...

Travelled by this travels on 11th oct from bangalore to hyderabad. First of all no contact details was sent through sms about the driver/ cleaner whom we can contact. Called a number that was specified in ticket, but that guy wasn't helpful at all. Did not share the drivers number, told me to go and stand at the bus pickup location.
When the bus finally arrived, it did not stop at the pickup location. It just sped by, and i almost...

I have booked the ac sleeper bus ticket from hyderabad to chennai. I have 4 bags and 5 cottons of luggage. When i have booked the tickets, i already informed them there is a more luggage how much you will charge for that. They have told me, for bags there will be no charge and for extra 5 cottons you have to pay 250. But when i am boarding at l b nagar with luggage the driver is asking me for 1 cotton 300. Finally they have taken from me...

Today iam travelling to hyderabad from vijayawada. Iam taking my lcd tv with me so conductor and driver asking for 300 rs for that. But I kept my tv in one of my seat. We booked 3 seats and we are carrying 3 small bags. Why unnecessarily we have to pay the money and even they called to someone and spoke to me that you have to give money. What is this . Iam carrying with me on my seat still I have to pay money. This is not the correct management....

Be careful to use prepone/postpone option in morning star travels .. its ridiculous to me ... for second time cancellation you will get 0 RS .

Support team says they can not do any thing and says read terms and conditions.

Its totally confusing option .

I called support team . they are helpless they say . and gave another number, they do not pick up the call .
I am totally help less. br...

Morning star travels is the one of the worst i had ever seen in my life. Today (26-july-2017) i have to travel from nellore to hyderabad. My bus has to arrived at 11:15 pm, but those people shifted to 11:55 pm even though it didn't arrived in time. My booked seat is also changed and they told u will departed in hyderabad by 7:30 am (27-july-2016) but it arrived in hyderabad at 12:00 pm (27-july-2016). The service representatives also not...

Actual I have booking a ticket from Hyderabad to guntur i have entered all details include cash payment .at the end on the massage displayed about your transition is cancelled but mny is withdraw from my account and ticket also not conformed at the time .so I have book a ticket from another website. So 4 hours of booking I got a 2 massages from morning star travels your ticket conform in 2 buses .so plz resolve the problem and gave cash back...

Morning star travel travels is charging more fares during weekend's and holidays.

Usually from chilakaluripet to hyderabad fare on week days is rs.350/- where as if we consider on sunday's they are charging more than rs.350/- and now we can see that fare is rs.720/-(.I.E., 27th march 2016) due to holiday and sunday.

Can we know why there are charging different charges for different days.

Attached...

I am traveling morning star travels Hyderabad TO Guntur on 26/2/2016 my boarding :kphp 3re phase at 10:20 they giving me this time but i am waiting 2hr they are not respond my bus number is AP-07-te--1 my driver name is sanjay khan
shaik{karimulla} this is the driver number [protected] i was calld the driver but they are not respens the bus is coming in my stop 11:45 & i am asking the driver but Rude behavior by driver he told me your...