Morning Star Travels Complaints & Reviews

I booked my trip through redbus for morning star travelsfor 2nd oct from vizag to hyd sleeper which costed 2800 and they cancelled the bus due to rto issue. The operator called and informed the bus is cancelled and they can't arrange another bus. They said money will be refunded by red bus in 4 to 5 business days and the refund was not happened till date. When i called the redbus they said morning star has not given details on this and asked...

I have booked 3 tickets from hyderabad to pune for 23rd october 2017. I got a call from morning star travel person on 10/13 or 10/14 and said bus is cancelled due to engine problem and it takes a month to fix issue. They said money will be refunded in couple of days. I thought if booking a different bus and logged into redbus.in and found the same morning star travel bus at same time. Travels increased price from rs.990+ to rs.2090+ and allowing...

I am traveling to hyderabad from bangalore in an ac sleeper morning star bus paying almost close to 2100 rs. Date:october 6th, 2017. Seat no. B2. The driver is not switching on the power of the charger output even after i requested him twice in an ac sleeper bus. Why am i paying so much if i can't even charge my phone. Bus no. Py-05-7711. Driver no. [protected]...

Dear team,
I am a passinger of your bus, service no : 777. Date of journey 04/10/2017. Driver name paul. Do the bus driver has any sense??? I am a lady, since one hour i have been waiting for the bus at eluru by-pass... He told me bus will be in eluru at 11.30, now the time is 11.30, i called him, he is saying that bus is still at gannavaram. Do your service have any sense??? As a lady, how much time should i wait for your bus on...

Hi consumer complaint team,

We have booked a bus ticket dated: 02nd of october-2017 from guntur to bangalore and the bus was ceased by rto officer we all passengers are expecting refund from the morning star.
Could you please let me know what to do for getting our refunds.

Here is my contact number +91-[protected], if you have any questions or concerns please call me

We the all passengers...

I have booked ticket for my son (Pondicherry to hyderabad) on 23.7.2017 (5.30 pm bus) through red bus. But on 22.7.2017, he has received message in his mobile (Print screed attched) bus cancelled. Passenger name b. Harish (Seat f2). More than 2 months refund not received. Complaint lodged to red bus also, but no use. My mail id [protected]@gmail.com. Can you please reply....

I booked 2 tickets for my journey with morning star travels during this long weekend 28 sep to oct 2nd with PNR 4753897 for travelling to hyderabad and PNR 4763725 for return to Bangalore.Suddenly on 24th sep i got a mail for PNR 4753897 Stating that the ticket is cancelled.I called to morning star travels guntur office for the clarification they informed that due to RTO Issue bus got cancelled.If the bus had RTO issue why di they relase...

We have booked bus from tirupati to vijayawada in the nite.in the middle they stopped the bus in kavali due to break down and asking us to go on by own. Which is not a digestible thing. When we asked their is no concern on the customer and driver was talking very rashly instead of worried... They are playing with the lifes of passengers. The worst thing is they are not at all taking the responsibility to drop the passengers to the destination.....

I have booked the ticket from guntur to bangalore, they have cancelled the bus and simply informed that because of rto issue, we have cancelled the bus. They are giving full refund money. But, that is not a solutions for this, they should arrange alternate bus or refund extra money. If we cancel the ticket, they are charging cancellation charges. Same as, if they cancel the bus, they should pay extra money or arrange the alternate bus. br...

I travelled on the morning star travels non a/c
Sleeper bus number 2277 service number 781 pnr 4657914] on 11
August 2017 from hyderabad to bangalore.
The expected arrival time for the bus at bangalore was around 9:30 am of 12th august.
However the bus reached at 4:30 pm. We came to know that the driver was taking an alternative route to avoid rta checking and toll gates as there is no valid permit to enter...

I was travelling on the morning star travels a/c sleeper (2+1) bus[ py05a-1199 pnr : ts[protected]legg ] on 11 august 2017 from bangalore to hyderabad to attend my convocation. The expected arrival time for the bus at hyderabad was 12 august at around 6:30 am. When i woke up in the morning of 12 aug i noticed that my gps still showed me in karnataka.
Later i came to know that the driver was taking an alternative route to avoid rta...

I travelled from Hyderabad to Pondycherry, the bus reached Pondycherry at 11:40 instead of 7am. More than 4 hrs of delay. The bus staff spoke very rude and helpline started telling passengers delayed. This is very irresponsible. I had raised a complaint at helpline but helpline has not mailed me my complaint details. Very unprofessional. Never gonna choose this travels n will inform the same to my known people. They dont deserve the travels...

I made a booking for my mother to travel from bangalore to hyderabad[protected] through morning star travels. Before boarding we have asked the driver to drop her at dilshuknagar stop which he agreed. Even today at around 7.00 am she asked the bus driver who told that the bus will stop at dilshuknagar and eventually said they will drop at lb nagar. But finally he dropped my mother at aramghar cross around without any clear information. This...

I had booked 2 tickets, one for my wife and one for my mother-in-law for service number 245 on 8/1/2017 from hyderabad to tirupathi. We had a carton box with us. The bus came to the stop and i put the carton in the luggage space behind the bus and the ladies were boarding the bus. One of the staff member named shiva kumar demanded 200 rupees for the carton. I was shocked as we did not have any baggage except the carton box. I asked him why...

I paid 5, 200 rs and bought 4 tickets to chennai. We had 5 bags with us and i expect that as a paying customer we are allowed to carry at least one bag per passenger.

When the bus stopped in guntur one of the morning star employee in guntur argued very badly with me and asked me to pay 700 rs for the bags. I don't understand why he asked us to pay. Finally after lot of argument they charged me 500 rs for the bags as i wanted...

We've booked seat no's 3A and 3B from Guntur to Hyderabad on 29th of June 2017. Your authorities have changed our seats twice without our permission and prior information.The seats allotted are transferred from front to the utmost back. We are feeling highly uncomfortable and dissatisfied with those seats and your customer service provided. When we contacted the authorities they gave no reply and instead talked rudely and irresponsibly. Surely...

Hi this is leena, i booked ticket in morning star travels through paytm on 13.06.2017 from guntur to bangalore at 8.00 p. M. The bus was nagaland registration, they took them from guntur to chilakaluripet then they drop back in guntur. So they cancels the journey. They told we will refund your amount with in one day. But till now we didn't get the amount. Please take the proper action. Please refund my amount....

Dear all
I have book a ticket regarding my bike (Jawa) transport from hyderabad to vijayawada on 4/6/17
But up to now also i'm not receiving my cargo. When i will ask a executive they had said take return!
I'm received a confirmation sms also please check below

Dear passenger, bus journey details from hyderabad to vijayawada on 04/06/2017 are pnr: 4363522, seat no: 3, boarding: srinivasa colony at 09:00...

I was late by 20 min... Because of traffic.. I accept it's my mistake... But he was calling and shouting like anything... I am a woman and he was very rude and he was not giving respect to customers at all... I[censored]r drivers is behaving like this definitely one day u need to shutdown ur travels for sure.... Bus number is 6644 which was from bangalore to hyderabad... Driver somewhat aged... I am really dissatisfied with your service and the...

Yesterday hyderabad to bangalore sleeper bus drivers and lakkidakapool manager were very crusuial behaviour our daughter and son language is not accepted and throw. The drivers and manager are down children's and bus gone. After one hour the bus in the mahidipatnam puller no.52., if you go? Are not? Next we are gone at mahidipatnam and get bus. We are luggage two luggage bag and one 5 kgs cotton bag. The drivers and manager told language...