[Resolved]  Motorola Solutions — (1) display problem (2) when receiver listing sound hearing sinusoidal wave

Address:Kolkata, West Bengal, 700053

My handset: moto e4 plus (Irongray, 32gb)
Invoice date : 11.08.2017
Order id: od[protected]

Buying the phone from "flipkart" and insert the 4g sim card the receiving sound problem start instantly. Firstly we think this is the network problem.
But when we change the location the same problem today now still raise.
Last 7 days the middle of the phone display like whiteness.

I don't know what is meaning of "warranty: 1 year for mobile & 6 months for accessories"
When i go nearest service center"nokia/microsoft/motorola/lenovo authorized service 233, diamond harbour rd, gholeshapur, behala, kolkata, west bengal 700034" they told we have provided any warranty against your mobile display & sound problem.
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Aug 7, 2021
Complaint marked as Resolved 
Motorola Solutions customer support has been notified about the posted complaint.
Oct 22, 2017
hardy007's response
not yet resolved for battery warranty
Oct 26, 2017
Updated by saptashwa
My handset: Moto E4 Plus(IronGray, 32GB)
Invoice Date : 11.08.2017
Order ID: OD[protected]

Buying the phone from "Flipkart" and insert the 4G sim card the receiving sound problem start instantly. Firstly we think this is the network problem.
But when we change the location the same problem today now still raise.
Last 7 days the middle of the phone display like whiteness.

I don't know what is meaning of " Warranty: 1 year for mobile & 6 months for accessories"
When i go nearest service center" Nokia/Microsoft/Motorola/Lenovo Authorized Service 233, Diamond Harbour Rd, Gholeshapur, Behala, Kolkata, West Bengal 700034 " they told we have not provided any warranty against your mobile display & sound problem.
Oct 26, 2017
Updated by saptashwa
IMEI/Serial No:[protected], [protected]
Oct 26, 2017
Updated by saptashwa
Invoice Number # FAAAKS[protected]
Oct 26, 2017
Updated by saptashwa
My handset: Moto E4 Plus(IronGray, 32GB)
Invoice Date : 11.08.2017
Order ID: OD[protected]
IMEI/Serial No:[protected], [protected]

Invoice Number # FAAAKS[protected]

Buying the phone from "Flipkart" and insert the 4G sim card the receiving sound problem start instantly. Firstly we think this is the network problem.
But when we change the location the same problem today now still raise.In the receiver end the sound listening like sinusoidal wave just like any music system playing far away distance and sound came like some times high and some time low. we change the location but the problem still now in same state.All phone receiver told the same incident.
Last 7 days the middle of the phone display like whiteness.

I don't know what is meaning of " Warranty: 1 year for mobile & 6 months for accessories"
When i go nearest service center" Nokia/Microsoft/Motorola/Lenovo Authorized Service 233, Diamond Harbour Rd, Gholeshapur, Behala, Kolkata, West Bengal 700034 " they told we have not provided any warranty against your mobile display & sound problem.
Complaint comments 

Comments

I don't know what this is but it pop ups randomly in the middle of anything i do in my phone. It is happening since 24 oct 2017.please have a look at this matter.
I only got this problem. I got no problem with this phone only this one. Please fix this problem as soon as possible. I will be very grateful.
Thank You

Motorola Mobility Customer Care's response, Oct 27, 2017
Hi, Danny.
We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post
Thanks,
-Motorola Support
Charger cable not working. pls replace me as i have warranty foer 6 months from my date of packing. Also while charging the mobile worked on its own even i didnt touch the mobile screen. Kindly do the necessary action
Motorola Mobility Customer Care's response, Oct 27, 2017
Hi, Hardy.
We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post
Thanks,
-Motorola Support
Hi,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post
Thanks,
-Motorola Support

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