Motorola Solutions — Ip address problem while booking erail ticket online

Address:Gurgaon, Haryana, 122016

Dear sir,
I am unable to book tatkal rail ticket via irctc website to my handset mobile model moto g turbo edition due to showing some error. the error is displaying on my mobile screen is "you are permitted only 2 tatkal tickets between 10:00 am to 12:00 pm per ip address". however it show like already booked without any booking transaction.
I have raised this problem to irctc customer care & they told me this problem is regarding your service provider multiple users on one ip & this problem is not related to irctc.
So i request you please resolve this problem as soon as.

Regards
Vikas kumar
Mob no : [protected]
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Hi Vikas,

You will be contacted soon. Please bear with us.

Thanks
Motorola Support.
Thank you Sir for responding.
Regards
Vikas

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