Motorola Solutions — moto g5s plus voice and call quality issues | |||
I bought moto g5s plus from amazon a month ago (Sept 2017) and i'm already facing call quality issues. The other person can't hear me. Call goes on for a minute and then it's all blank... No noise. I have to disconnect and make a fresh call. I'm using a vodafone 4g sim and a 4g plan in 4g area... Still not working... I feel like cheated and wasted 17000 for a brand new phone. Help me get a replacement or money back. Manish Was this information helpful? | |||
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Motorola Solutions customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hi,
I bought MotoG4 Plus this year (Feb 2017). After using it for 4 months, I started facing issues with the phone. The phone will heat up after using it for 20-30 minutes, it will switch off randomly even when not in use. I had to factory reset it, despite that the problem was not solved. Got the battery changed from the service centre a month back, the problem still continues to be unsolved.
More to this, the screen will function sometimes on its own. It will flicker and random pages /apps will pop up on the screen.
Its not even a year yet, but the phone has created hell a lot of problems for me. I want an exchange for this phone and this time No Moto G4 Plus.
Nishma
I bought MotoG4 Plus this year (Feb 2017). After using it for 4 months, I started facing issues with the phone. The phone will heat up after using it for 20-30 minutes, it will switch off randomly even when not in use. I had to factory reset it, despite that the problem was not solved. Got the battery changed from the service centre a month back, the problem still continues to be unsolved.
More to this, the screen will function sometimes on its own. It will flicker and random pages /apps will pop up on the screen.
Its not even a year yet, but the phone has created hell a lot of problems for me. I want an exchange for this phone and this time No Moto G4 Plus.
Nishma
Motorola Mobility Customer Care's response, Oct 16, 2017
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Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
I purchased moto g5 plus 20 days back, and now the touch pad is not working. What can be the problem with this model. How to solve the problem.
We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.
Thanks,
-Motorola Support