Motorola Solutions — motorola service centre fraud

Address:	New Delhi, Delhi, 110064
Website:	Motorola

I purchased my phone on[protected] moto-xt1804 4+64g gl. On 4th december 2017 it stopped working, it is used to get overhear while charging and gets switched off automatically. I submit to ipick solutions, - address: 115, shaheed bhagat singh marg, sector 4, gole market, new delhi, delhi 110001.
Now few days back again same thing happened to my hpone it usually gets overheated and gets switched off and turned itself. But this time it didot get turned on. I submit the set to the nearby centre - techocare solutions pvt ltd - cpt address:-wz-246-b/5, 1st floor, uttam nagar, delhi - 110059, opposite metro pillar no-657, near icici bank, they submit my cellphone nd make me wait there for 4 hours dated-03-march-2018 after long waiting they told me that some bad adhesive is used by ipick solutions on the cell phone due to which they are unable to open my cell phone and work upon it. Me and brother consistenly called customer care number but all vain. They submit the cell phone wiith them and told to collect the phone after few days, 2 days back lady called me from technocare soutions, uttam nagar branch mam some liquid went into your cellphone and its out of warranty you have to pay 14, 000 rs in order to get it repair, and you can come and pay the money else take your phone back we will not repair it. My brother went to the technocare solutions today and had a word with manager name rajat, he told me mam it is not your mistake it is the mistake of the ipick solutions team and we cannot help sorry.

My brother called customer care again no-[protected] and they told rajat and uttam ngar team to submit the phone again.

Its too frustrating there are playing with us, its there fault they ruined my handset and again and again changing their statement, they are playing blame game with us.

Please look into the matter asap