Motorola Solutions — one more review from certified buyer from flipkart

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

See what a ghatia quality is launched in india without quality test. And you people are cheating us and asking what is the issue? Why dont company call back immediately from india. Vikas pathak new delhi [protected].



I had been a motorola user for last 4 years and had been happy with the performance. Bought motorola e4 plus thinking the same, but this product has failed me.

Cons are:
1. Though it is a 4g phone, i found it difficult to get connected on airtel 4g network. Even when signal strength in other phone show full, this phone show no signal or runs on e.

2. Many a time i found that even if there is connectivity i could not make a call as i get message that no mobile connectivity for voice call, and also is same for data connectivity.

3. Situation worsened when i tried to use it in roaming.in most part of my travel from delhi to jharkhand i struggled to get connectivity to make acall. While i kept trying to get network, my fellow passengers were happy talking over phone.

4. Battery: though the company claims about more than 24 hours battery back up but mine lasts not more than 16 to 18 hours.

Though i had registered my complain on the 8 the day after receiving the the mobile set, before 10 days of the flipkart returns policy, i am yet to get many help from flipkart on its returns request. Just a message that somebody from technical team will call me to help about the phone. Now they have extended tthe day for contacting me, which is 12th day of the delivery date, so i don't think, flipkart will return the set or replace it.

Pros:

Good display with blue light filter to use phone at night.

Look wise good, but a bit heavy.

Camera is good with flash for both camera.

I will update after i get a remedy
Thanks
Sarvottamjee jaipuriar

Certified buyer
26 jul, 2017
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Motorola Solutions customer support has been notified about the posted complaint.
Aug 18, 2017
Updated by vikasp80
Moto e4 plus is not a Volte mobile. Flipkart misguiding to people as they mentioned here that's Volte mobile. I purchased and confirmed it's only LTE mobile. Can i take legal action against you Flipkart ?
Complaint comments 

Comments

Hi, Vikas.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

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