[Resolved]  Motorola Solutions — unable to open my phone

Address:Allahabad, Uttar Pradesh, 211003

Dear sir / mam,

I purchased a moto g 5 s plus hand set through amazon.com after 2 month of my purchase date i faced a problem of power on and set not charged... After i rush to your mobile hut motorola service centre in allahabad where staff behave in very arrogant manner and they refeuse to entertain my query. After several request they asked to submit your phone to check.

Next day i reach your call centre again staff behave in a very arrogant manner i don;t know the reason behind this. After this i had a word with your service centre manager his attitude is also on the similar line (Mis behave) after 30 min they checked and told me that you r phone mother board is damage for this u need to pay rs 4500-/ because this is under company warranty.

I request to you please look in to the matter on urgent basis and resolve my query.

Looking forward your fruitful coperation...

Thanks & regards
Amit gupta
[protected]@rediffmail.com
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Aug 8, 2021
Complaint marked as Resolved 
Motorola Solutions customer support has been notified about the posted complaint.
Nov 28, 2017
Updated by amitmarch
ar Sir / Mam,

I purchased a Moto G 5 S Plus hand set through Amazon .com after 2 month of my purchase date i faced a problem of power on and set not charged ... after i rush to your Mobile Hut motorola service centre in Allahabad where staff behave in very arrogant manner and they refeuse to entertain my query. after several request they asked to submit your phone to check.

Next day i reach your call centre again staff behave in a very arrogant manner i don;t know the reason behind this. after this i had a word with your service centre manager his attitude is also on the similar line ( mis behave) after 30 min they checked and told me that you r phone mother board is damage for this u need to pay Rs 4500-/ because this is under company warranty .

i request to you please look in to the matter on urgent basis and resolve my query.

Looking forward your fruitful coperation...

Thanks & Regards
Amit Gupta
[protected]@rediffmail.com
Complaint comments 

Comments

Hi, Amitmarch.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

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