MTS Data Card — Fake data usages | |||
I am using MTS data card for last few months. I asked to activate a booster pack on my MTS data card no. [protected]. I get message that booster pack is activated. However speed was very slow as I usually get when the threshold limit is exhausted. When I contacted customer care they said that you have to pay for booster pack also (while I haven't used that). Second incident of my current billing cycle. My billing cycle is started from 16th June and Till 18th June half of my data is drain while I haven't used it that much as most of time time I stayed in my office and used vodafone 3G data. They are calculating fake data usages so that consumer have to opt for booster pack and in booster pack also they are doing fake data calculations. Also they are not porviding any itemized bill so that I can check my data uses. Was this information helpful? | |||
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||
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+91 12 4481 2500 [Corp. Office]
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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