Mts — Phone Dead

Address:

Jodhpur, Rajasthan

Dear Sir/Ma'am, We have a MTS Land line connection since Aug.2009, with Phone No.[protected], Jodhpur. We have paid regularly bill amount on due date from starting but we have not received bill from June 2014 to till date. We have security money deposit with MTS of Rs. 1000/- date[protected], Cheque No. 177003 by Sangeeta Devi Chopra, HDFC Bank. Our connection was cut without any prior information / email/ or communication to us from June 2014. We have informed your executive Mr. Sumit Tiwari ([protected]) through telephonic many time but no positive response from him, after that We complaint to Mr. Sharad ([protected]) regarding above matter and he told us that the number is hold at any NODE. So this no. is not working and he suggested us apply new number. We have inconvenience because of above problem so Kindly start our Land Line no.[protected]. Please look into the matter and let us know whether any email was communicated to us prior to cut the phone connection and how can we solve this matter.