MTS / Sistema Shyam TeleServices [SSTL] — mts mblaze data and money refund

Address:

New Delhi, Delhi, 110059

This is regarding my mts mblaze data and recharge. There was no communication about the mts acquisition. My data was to expire on 3rd nov. And i had 41 gb data balance which could be carried forward. I recharged on 3rd nov for further usage and carrying forward the above data also. But my transaction failed on the final page. Money deducted from my account but the recharge did not process.
I called mts customer care and the person told me to recharge again and said the above amount would be refunded within 7 days. No other information was provided at the that time also.
I recharged again but the same result. Money deducted but recharge failed. Since then i've been trying to call customer care but it was not reachable. I even dropped an email to their customer care id, but there was no response. And all of a sudden the email and phone no. All went invalid.

Two days ago, it started saying that mts is now reliance communications, please reach out to rcom.
And now, i have nowhere to reach out to and get my complaint resolved.

This is highly frustrating as i lost my 41 gb data and my money and have nowhere to contact.
I need the 41 gb data balance and my money refunded.

Please either contact from your end or share a contact no. To get this issue resolved.
I am not sure if this is the right platform to share the transaction details or phone number. Sharing my email id for contact - [protected]@gmail.com