MTS / Sistema Shyam TeleServices [SSTL] — service stopped without prior notification

Address:

New Delhi, Delhi, 110019

Dear sir,

This is to bring to your notice that i have been using a dongle issued by mts ([protected]) for the last approximate 2 years.

However, recently after facing net connectivity problems when i tried checking on mts on various website, i came to know that it is stopping its services due to takeover by some other entity.

Despite several mails and call to their customer care, no one bothered to either write-back or tell us to either confirm or deny this takeover and abrupt stopping of the services.

I have not received a single intimation from the concerned company about stopping of their services at any point in time.

In view of the same, i am not only without any internet services but even on checking with reliance telecom (The company which is said to be taking over mts), it refused porating to its services citing the issue that only mobile portability is allowed and not internet.

Request you as such to help sort this problem.

Regards,
Deepankar shyam