Municipal Corporation Of Delhi — Pruning of a Banyan tree branch needed since it is hitting the wall of the house

I stay in Arjun Nagar, Safdarjung Enclave. There is a big Banyan tree which is leaning on the wall of my house and each time there is a strong wind, it keeps hitting the wall of the building. It is now dangerous and we need some solution to this problem else the wall will break. The tree is rooted in a park which is in front of our building and one branch extends on to our building. We gave a complaint last year, in June 2022, went to the MCD office several times, got the permission for pruning but no one came for the pruning. Now the official there has changed so we don't know what to do. Now it is increasingly leaning on the wall. Please provide solution to this.
I even complained on the MCD app, the complaint number is[protected]