Myntra.com Complaints & Reviews

I had placed order on myntra.Com on 23/07/2023for a Fossile Watch and tI had initiated returns and provided them with necessary things which was required to channelize return same days after i received the product. In spite of sending images of the wrong products shipped; the person who came to collect the products (For return) refused to collect them as they were not the same as what was mentioned in the order. Order Number:[protected]-9652603...

I have requested return of my Order ID # 1240279 [protected] on 10th of July 2023, immediately after receipt of product. I called multiple times to them they said they will pick up the material, but on 25th July 2023 I got message that they were unable to pickup the product. I need my money back if they were unable to pickup what can I do.

I request kindly get my refund from Myntra....

I ordered one dress Berry shirt from Myntra and they delivered the parcel successfully at given pin code. but its not fitting me well its little bit tight for me I Raise exchange request 2 times but they cancelled the request from there end that's why I raised return request but they are not arranging the pickup request by saying that no one is available to come at my pin code I want to return the parcel as soon as possible and want my refund.br...

I received a message that the goods were delivered, but this was not. 10 days have already passed, every 2 days I write and call the support service and they gave only one answer - the logistics company said that the goods had been delivered. When I asked to send a confirmation of delivery POD and courier contacts, they ignoring...

I had ordered a Khadi product(Packet ID [protected]) from Myntra which was scheduled to deliver on 2nd July. Myntra delivery executive called and asked to collect the product from 3 KM away from our home. When we had refused, he had marked the product delivered. I had not received any product.
I had lodged a complaint. It was closed without resolving the issue. I had again re-issued the complaint again it was closed without resolving...

Myntra has deactivated my account and the reason mentioned is "The account has been identified to be in violation of Myntra Fair Usage Policy and has been deactivated for any further transactions."

But, I didn't violated any policy and for this I have been following up with them to provide the details on the activities pertaining to which they have deactivated the account.
However, I haven't received any response from...

Hi,
Recently I purchased one jacket for my 11Y old son. Seller has mentioned size suitable for 12-13Y. Unfortunately the size didn't fit and hence I requested exchange with size suitable for 14-15Y. Now the issue started. Agent who came for pickup said the product has stain and he can't pickup. I reached out customer care and they said that it will be picked again. Next time also the pickup man cleaverly and said he has come to pickup...

Hi,
I ordered one jacket for my 11year child of size which was claimed to be suitable for 12-13Y but it didn't fit him. So I requested for exchange of product with size 14-15Y. Surprisingly, the agent who came to pickup checked the product and said there is stain over it and they can't pick up. I was shocked to get this experience as online shopping has become so common these days. I reached out to customer care and they said it will...

After I cancelled the order due to delay in shipping, I was informed that refund was done for my order (Order ID # 1238265 [protected]) on 11 June 2023 and 12 June 2023 (individually for 2 products in the order).

But on the order page, the bank reference number was not there unlike previous refunds. After contacting them, they said me to stay assured, I will get the refund in 10 days. It was first time Myntra was dealing...

I hope this letter finds you well. I am writing to file a formal complaint against Myntra, an online retail platform, regarding an unsatisfactory purchase experience.
On [15 July ], I placed an order for a Peter England suit (Order[protected]-6581003]) through Myntra's website. However, upon receiving the package, I was disappointed to discover that the product delivered to me was of a different color than what I had ordered....

For Order ID # 1240771 [protected] placed on 09th July for baby clothes there was a coupon applied NORETURN5 for a discount of 138Rs ..Without conveying user that he will be allowed to return the product against the order. There was no pop up and user acceptance for T & C of the discount availed...I was online shopper and never come across coupon like this in any site..They are cheating customers by coming out this type of policies and...

Ticket id: IN[protected]

customer support not providing resolution
I was patient to wait the entire 4 days of time sought by myntra, timeline passed, no resolution, no revert.

delivery executive number in snapshot to help you investigate, and attached screenshot of ticket id.

please resolve, I am ok to take the product if myntra cannot refund, just deliver the product.
I...

I have ordered a product (Libas Women Green & Gold Zari Woven Design Straight Kurta with Trousers & With Dupatta) from Myntra. Due to fit issues, I placed an exchange request, but no one called or came to pick up the item and deliver a new item in exchange. I followed up with customer care and spoke to supervisors as well multiple times. But there was no resolution. When I realized it isn't helping me, I asked the supervisor to place a return...

I had placed an order for a tommy hilfiger pink analogue watch on the 19th of June but on the 3rd of July I received the wrong product I even raised a complaint against it, and it's been over 10 days and they are trying to cancel my order and even trying to ship. I had paid through UPI during the time of order placement on 29th of July.

Please deliver my product to me as soon as possible.

Attaching the details...

I have an account with number [protected]and email id jc[protected]@gmail.com . i have placed an order of a saffaras jeans but i received a mens low quality jeans on 20 June .
then i place a complain and submit all the required things but the pickup person is not taking the return back he is saying that the product mis matched picture is not updated and he will not take the return until the picture and tag of mis matched product is not...

I have ordered biba suit from myntra unfortunately it came defective or used and now they are not helping me in returning the suit . I have phtoo and video to share...

I placed an order today from myntra for a 3 jewelley articles worth INR 1498. I have paid the money phone pay and even got a message from HDFC about the transaction. but i havent received any confirmation message from myntra. NO details of order is present on my myntra app also. i either want the confirmation message and the product or i want my money back. dont get ur customers mad. Please better attend my complain quickly...

The product was cancelled on 1st July and app shows it was credited back to Myntra wallet but i have not received the amount till now. I have already raised a ticket but customer care is ignoring the issue. Their services have become worse day by day and i shall be escalating this further in case i dont get refund in 24 hours. In my case dated 3rd July, the redunf was supposed to by credited by 5th July - STILL NO UPDATE On 5th July, i get...

: i have an account with. i have placed an order of a saffaras jeans but i received a mens low quality jeans then i place a complain and submit all the required things but the pickup person is not taking the return back he is saying that the product mis matched picture is not updated and he will not take the return until the picture and tag of mis matched product is not updated i have complaint 1000 times but no action is taken every single...

Purchased a jacket from myntra in april’23
- requested if the jacket can be exchanged for a different size. I was advised that jacket can be picked up and team will check and confirm.

Myntra team confirmed that jacket cannot be replaced thus they will send my original jacket back. Since then i have followed numerous times but i have not received my jacket work 3k or a refund.

Initially cust support team...