National Highways Authority of India [NHAI] Complaints & Reviews

Dangerous potholes are there on Highway diversion road near Aurangabad, Yamunanagar, Haryana on newly constructed Highway NH-344. Also, there are a lot of instant up and downs on the highway in this region. It can easily kill people in road accidents. Maintenance company is not doing anything over the road. They are only busy in collecting heavy tolls on both sides of yamunanagar, Haryana. Gadkari Ji, is this world class model of roads in...

I was travelling from Bahadurgarh to Rohtak on 17th August 2023 at road toll plaza lane number 1 between 17:17:00-17:22:00 I scanned my fast tag to pass through the toll but the toll gate fell down on the vehicle damage the roof of the vehicle scratched and dented it this damage is needed to be covered by nhai as it is happened to my vehicle because of their equipments Mall functioning I have complaint about it to the staff there but nobody...

There was some issue with the fastag pasted on my car. The fastag was active with 2000 amount within it. It is paytm fastag on chassis no. MZBEU812TLN121733. I can't get another fastag for my car because one is already registered on this number. I am stuck in this loop. That fastag was not readable at the toll plaza of Palwal EPE. They charged us double the amount (INR 450/-). But it was not my fault that my fastag is not readable despite...

INR 135 toll paid from IDFC FIRST Bank Tag 3XXXD8A0 for vehicle no. WB06X8503 at Pipili on 15/08/23 23:49. Avbl. Bal.: INR805.But now my car is in puri.what will I do. I have video with parking in hotel area with in 10 minutes after deducting the amount....

I'm a regular traveller between jammu and udhampur. I couldn't recharge my fastag due to kyc issue. I was charged double toll of 330 rupees for one way and another 330 rupees for round trip, 660 total whinch could have been 245 rupees with fastag. It is not consumer's fault that kyc approval takes 7 days. The fastag should not have been blocked or atleast cash should have been accepted at a rate same as that of fastag. This is totally unacceptable...

Hi
I was at rajadhok toll at 1414 hrs on 15 aug 2023.
I called NHAI helpline, spoke to representative Sakshi and told her about us waiting for more than 15 minutes. We were atleast 100-150m behind the yellow line, stuck in traffic. She connected us to the control room, who outrightly lied and denied about the jam at toll plaza.
Kindly look into matter, especially the behaviour and reluctance to accept the consumer issues...

Person demanding & collecting Charges Rs.5 per person for Urinals and Rs.10 for Tolet usage at Toilet Free Service areas in 2 places of facilty provided by Toll Plaza. This is happening in Thoppur Toll Plaza (Dharmapuri to Thppur NH....

Sir on Sunday 13th August 2023 I had travelled for personal reason from Delhi to Panipat, So at Bhagan Toll Plaza toll gates were not opened when I reached there, Employee present there says that your fast tag is black listed you have to pay in cash. So I had paid Rs. 220 in cash. After several minutes of crossing the toll I had received a notification of toll deduction from the fast tag of amount Rs. 110.
So according to this I...

Solapur pune highway condition is not good, road diverted verious places. Still toll charging is continued. Much time spent on toll plaza due to operator and system down. Please take a not and appropriate action on the issue....

I was returning from Khatu Shyam Ji on the way from Jaipur. I took the road Delhi Mumbai Expressway towards Delhi. Due to shortage of petrol in my vehicle, I changed my route. It was written KMP Expressway. I had been first time in this route. A Toll at Khalilpur Fee, Plaza, Palwal as written in my Paytm charged me Excess amount of Rupees 325/-

Toll crossed on : 31st July 2023, 12 :58 A.M.
Money deducted on : 31st July...

I want to complain about kherki daula toll plaza. They charge ₹80 when you go to gurugram but they charging same amount ₹80 on return from gurugram. So they are scaming with all the citizens. So this is really wrong and you need to take action against them strictly and fastly. Please take a look on this complaint
Thank you...

Misbehaving behaviour at toll plaza by a man I have shot a video of him...

Toll plaza has not installed FAST TAG and they are collecting cash which is more compared to Fast Tag and also they are collecting toll fee for local passing vehicles...

Dear Sir/Madam,
My vehicle No. WB-11F 6157 crossed Sali Bamandanga Toll Plaza at 6:37 am on 05 August 2023 with actual gross weight of 16970 kgs. as per weighment slip issued by Balagarh Weigh Bridge, Hooghly (Slip enclosed) but the said Toll Plaza people stopped the vehicle for overload (As per RTO Laden Gross Weight is 16100 kgs) but the SALIBAMANDANGA TOLL PLAZA, KM 141 Section of NH-34, West Bengal issued us Standard Wt of Vehicle...

Hi,
I was travelling from Pune to Sangli. At Khed-Shivapur toll Naka my fasttag was deducted with the toll amount Rs 115. However I was stopped and charged twice the amount. I am attaching the details.

Fasttag - toll details received from the bank email.
Your ICICI Bank FASTag linked to vehicle no. DL176093 has been debited with 115.00 on date[protected]:54:12 for Toll Charges at Khed-ShivapurTollPlaza toll...

I was traveling from Ghaziabad to Rampur through my private vehicle on 19.07.2023 and same day return back to my destination i.e. Ghaziabad.
The toll charges on the above route collected high rate. I am shoked to see my statement that charges are beyond the rate prescribed by Government of India.

I am here submitted my complaint on the issue of toll charges high rate. Kindly evaluate it and return back to my original...

Dear Sir,

My self "Bhaskar Chaudhari", I live in Faridabad and daily I use to travel from Faridabad to Delhi for my job. Daily I have to cross Faridabad Badarpur Toll Plaza and during crossing at every single attempt I have to wait atleast 10 min to pay toll via Fastag.
Its me only all other travellers have to wait. everytime whenever we visit we found long waiting line to pay toll tax via Fastag to cross. Its very...

I was travelling from Jalandhar to Mohali yesterday and the moment we reached at Kurali toll plaza, we had to wait for approx. 20 minutes and after waiting so long, the guy sitting at the toll office asked us to take our vehicles back and shift them to other lane.- We understood and shifted to other lane and again we had to wait for another 10-15 minutes and the guy who was there on duty was busy on his phone. The moment other vehicles started...

Gundagiri staff. Fast tag madhe balance asun cash madhe tall ghet ahet. Car madhe family lahan mule astatna shivigali karat ahet local gunde...

I have my house located at adjacent to National Highway (NH) bypass in (NH45) No1 Tolgate, Trichy District, Tamilnadu and there is a land located in between NHAI and my house which took illegal possession of NHAI land, build and running badminton court on vacant space is actually NHAI. land i.e., the extra land, which has been acquired by NHAI for the road. As a result, my accessibility to the road from my land has been disturbed and illegally...