National Highways Authority of India [NHAI] Complaints & Reviews

There is daily traffic jam on NH 19. I had an emergency to reach Dumdum Airport Kolkata. I was stuck in jam for 1.5hour with 2 little kids. Traffic did not move an inch. When I called on 1033 NHAI helpline number and told them about how I am stuck in the jam, they said work is in progress on this highway. Even if the work is in progress on a highway, you can't make the traffic stop. You have to make it move via diversions. What if someone...

Ladies constable with card toll guys behavior not good. Language not good card not allowed....

Respected Sir, I would like to inform you about the recent incident where after heavy rain the entire road was broken and swept away. We cannot use our vehicles whereas we need to walk a long distance To reach public transport.
Also, the sarpanch and parshad and all they are not looking into this matter they are keep ignoring the things the measure issue is the whole road get dirty because of their house I am attaching a picture of...

I am going jammu to punjab but if i cross manser punjab toll the toll staff will be misbhave with me and i am a defence person and i will show my id card to the toll but the they cant exemption on my veh after that i will go in the manager cabin ans talk with him but he also misbhave with me and telling to me ur not elegible for exemption . if the central govt i will permission for exemption on defence person toll so why u deducted the toll...

I have bought a Car Hyundai Grand i10 through a dealer previously owned by Mr. Anshul Gupta having Registration No. PB02DH5773.

RC transferred in my name(Proof attached) but I am not able to get my car no. PB02DH5773 registered for new fast tag(Paytm) bought by me due to its blacklisting by NPCI. On calling of 1033 they told that it is blacklisted by NHAI for the fastag issue with Mr. Mr. Anshul Gupta . As The Car RC (PB02DH5773)...

Entire service road, outside Pebbles 2 society (Near SONAK Toyota, Bavdhan, Pune-411021) is in bad shape. We have raised multiple complaints; however, issue is still pending, and road is NOT yet repaired.

Please look into it ASAP....

महोदय,
निवेदन है की प्रार्थी फैक्ट्री धेनु फीड सप्लीमेंट एल एल पी रामनगर ततियागंज चौबेपुर में एक अज्ञात महिला पिछले 4-5 दिनों से हमारी फैक्ट्री की बाउंड्री वाल से सटाकर...

The National Highway 48 between vapi to valsad has many potholes cause immediate jerk to vehicle and people have to suffer a lot. The toll tax should be waived off till the restoration work done....

As i traveling to my office on everyday via Kolapapcheri toll plaza at Vandalur to Minjur Outering road, single trip charge Rs23 return as same day Rs 12 as per toll plaza charge of car, but my case today 25th July 2023 they consider two times of single trip on same day that means Rs 23+23 = 46 charge how it is doing this kind of mistaken.....

R/Sir,
I am Rajeev Kumar S/o Sh. Nobat Rai having a vehicle (HR28H8876). Sir on dated 27/05/2023 i am start my journey on Delhi-Mumbai Expressway from Faridabad (Kail-Gaon Side). I was crossed the Kiranj Toll Plaza on 27/05/2023 16:12:19 and take entry on KMP Expressway from Khalilpur Toll plaza. I was exit on Nuh Toll Plaza on time 16:27:58 only after 15 minutes from Kiranj Toll Plaza.
Sir the distance from Khalilpur Toll...

There are 2 tolls plazas within 30 kms of distance at NH 49 between Jharsuguda (odisha) & raigarh (chhattisgarh)...

There are two Toll plazas in NH 49 between Jharsuguda ( odisha) to raigarh (chhattisgarh) . The total distance between these till plazas are exactly 30 kms . People travelling regularly between these cities are paying 2 times till tax everyday. The minimum distance between two toll plazas as per declaration should be 60 kms....

This is to inform you that, I am living in PHILLAUR (144410) near to lodhowal toll plaza (Ludhiana) Punjab.
I have a new car and having all the documents like Aadhar Card, Passport, provisional REGISTRATION CERTIFICATE issued by govt. for monthly pass but toll plaza is not issuing me monthly passas I am resident under 5KM radius.
They told your Registration number is not showing online but they have to understand it will take...

Dear NHAI Team.

Our Car Punchered on NH 352 Highway near Dighal Toll Plaza and We call the Toll Free No 1033 and They Confirmed For Providing Services on the 5-10 Minutes But After waiting For One and Half hours We Repair The Car From A Local Mechanic on 2:30 PM due to Non Availability of Spare Part with Us by Paying Huge amount of Service Charge.
But According to the Rules and Regulations Of NHAI, They have Responsible...

There are so many pits and erosions along whole length of the road right from Etawah to Kanpur which makes the trip very uncomfortable and painful while you are getting toll tax regularly. now, is your duty to collect the revenue only and have no concern with the facility to be provided to the subscribers. Is it not the breach of contract? Should I go to the consumer court to get the relief ? Why cant you take proper care of your damaged...

Dear sir,
I am have no lower limbs due to spinal cord injury and I have my vehicle been registered under invalid carriage with Tenkasi RTO. Yesterday I went for checkup to hospital to Nagercoil via Tirunelveli Nanguneri Toll gate, but the staff were not allowing me to pass through toll gate even after showing my ID card, RC book and asked rudely to pay Fast tag fees which hurted emotional very much. The staffs were indiscipline and...

I took from my car which no. is HR51X0026 Breeza Eastern Peripherial Expressway from Maujpur toll plaza in Ballabhgarh, Haryana towards Fatehpur Rampur toll plaza in Greater Noida on 17.07.2023. My fastag did'nt work on toll (due to technical problem) so i asked for entry slip (which was'nt returned to me) and reached to Fatehpur Rampur, Greater Noida and due to low balance i recharge my fastag quickly and ask for toll deduction in mean time...

Here in Himachal Pradesh pandoah to takoli roads are completely damaged due to floods and they are collecting tolls without providing proper road...

My land is located near National Highway 8, Gaddi Thorian Naya Nagar Beawar, near the highway in Beawar, shops have been constructed from Ajmer Bye Pass to Udaipur Bye Pass, for which officials come from Beawar toll when construction is done. And by doing some transactions they allow the construction to be done and while doing so, there has been encroachment at some place and the road land has been encroached upon. Is.
You are requested...

Dear sir/madam
This a complaint about parking many vehicles and accident vehicles in service road from santhosh nagar colony to Honda showroom in kurnool.they don't even bother about running vehicles and traffic jams.
Please do the needful by clearing everyday including Sunday...