New Mobile Care India — complaint against mobile insurrance company

Address:

New Delhi, Delhi

Respected Sir, I gave my phone LG OPTIMUS L5 E-615 with problem's "Sim slot problem ear speaker problem & charging problem" ON 2 DEC 2014 and then they return my phone on date 30 dec 2014 with extra problem "hand free jack problem" with resolving only one above mention problem(i.e SIM Slot problem) then i recall them and they finally came on 07 January 15 to collect my phone, & handed me the job sheet with address "new mobile care india pvt.ltd, office address is Sadh Nagar Gali no.1 palam".Now I had called them many times after the due date but they don't respond my call & not getting me any satisfactory response from their authorized person "Mr.Amrit" side.They are having my phone from the last 2 months. I took this company's insurance at the time of purchase (unfortunately) & paid Rs 1000 . I have not gone through such a pathetic service and these guys are troubling a lot and only make imbecile excuses every time.I want a strict action to be taken against them and want my phone asap. i am a physically Challenged person and student(Pursing graduation), so i have face lot's of problem and make major impact in daily life Physically and mentally.So here i Requested to you through this complaint plz take a strict against them and cancelled their licence, because their is lot of victims like me. For further assistance my "nmc no-001904"DEVENDER SINGH[protected]