New Mobile Care India — Regarding xolo q800

Address:New Delhi, Delhi

i have sumbit my phone xolo q800 on 10.09.2014. but till date i have not return my phone back. i buy it 19.05.13 and on the same day i bought mobile care insurance i.e. NMC007540 worth Rs. 1000 when i took card shopkeeper told me your phone warranty incresed for more 01 year. means total warranty is 2 years from the date of purchase. I sumbit my phone on 10.09.14. after that i call[protected] they said to me your phone can not repaired. please do the needful why my phone not repaired.
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