Not A Company — Refund not received

I was supposed to get a refund for 149 rupees (of which last date was 25th Dec).
But i didn't get the refund till today..
The order details are given below:
Order date:08-Dec-16
Order #[protected]
Order total :530.00 (4 items)

I also approached my banks cust_care & the home branch too.But they were saying that the refund was not collected till now.

So kindly help me to get my refund fast.
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Hii.
I am having disturbing calls from ([protected])he is saying that he is talking from my school but he isn't and saying his name shaikh pandu.I also searched on truecaller but the name is showing v, ...s and he is not talking polity so plz do something about him and if you know something a name it would be helpful plz ...

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