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NSDL e-Governance Infrastructure Complaints & Reviews

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Last updated May 16, 2024
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NSDL e-Governance Infrastructure reviews & complaints page 46

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V
vksmohan8
Jun 20, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment related

Every time I am trying to login for payment it is showing me this error message "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited"
kindly help me with the same
my acknowledgement no.[protected]
Acknowledgement Date - 29/05/2021...
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itsgaganrathor
Jun 19, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction got failed

My mother pan card lost So I order reprint of pancard through NSDL Portal. When I reached at payment interface I do payment but it got failed. Money deducted from bank account and transaction got failed. My 50rs deducted.
And In the screenshot it is showing that cancelled by user but it got failed automatically....
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sayana12
Jun 19, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REGARDING VIDYALAKSHMI portal

It is so much difficult for the applicants when they can neither edit the application once made nor cancel the current application because of some omissions or mistakes accidently made. One has to go to the bank for cancelling the application and there is no part for applicants in this case. The portal should give applicants an option to cancel the application even though editing can't be done. This saves much time and effort for applicants....
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Xa'hien Wani
Jun 18, 2021
Jun 26, 2021
This thread was updated on Jun 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to receive otp for online pan card application

I applied for pan card through online but i am stuck on the last step where otp is asked. Even after repeated trials, i am unable to recieve otp.
I am facing great inconvenience because of that, since i need pan card number for my appliying to any job . There is no place to file a complaint regarding refund of payment on nsdl website.
I hope that my problem is resolved soon...
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Abhishek Krishna S
Jun 18, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done for PAN card application but failed processing and amount is not refunded

I used NSDL website to create a new pan card of my sister. Temporary Token is [protected]. I used e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.90 using my credit card. My balance was deducted from the bank on 18/06/2021 but after payment the next window should an error showing a message "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and...
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A
ankibalar
from Jaipur, Rajasthan
Jun 16, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My APY PRAN N0.500006879881 showing not found in data base

Address:Flat No 303 Tower 24 North Town Society Perambur Chennai-12

I have subscribed the APY through Indian Overseas Bank. I received the mail regrading its subscription on Dated 21.07.2015. Mentioned that is as below,

"This is to inform you that your Atal Pension Yojana (APY) Account (PRAN[protected] has been activated on 21/07/2015. For further information."
presently i am trying to take out statement of my APY contribution. it is showing "NO DATA Found"....
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Muhammad Saim
Jun 15, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About PAN number not received

Two years ago I applied for PAN, the fee money got deducted but not receipt received. Now I am applying afresh, but it says my aadhaar number is already link to a PAN, I dont have PAN number or acknowledgement number.
Help me out!!...
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M
Mr.Srini
Jun 14, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure of the e-kyc while updating PAN details

I am actually trying to change my name in PAN card, all details have shared in website and tried complete e-kyc, but its failed.

Your e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.

Token Number : [protected]...
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L
lham drema
Jun 13, 2021
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Engineer branch tender of 28 sector assam rifles

Please refer to re-tender published vide tender Id No 2021_ARMHA_614533_2, Name of work – Spl repair to PS OHT, few corrigendum and explanation are required in the tender documents as enumerated below:

(1) The details under column A/U and Quantity are incorrect in the entire tender document in Schedule ‘A’. For eg in serial No 1.01 the details under A/U should be in Kg and similarly under qty should be 7152.00, like wise...
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V
Vaibhav@31
Jun 11, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card is missing

Address:Sandila

Sir my self vaibhav chourasia I have missing my pan card...
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G
gagan1977
from Indore, Madhya Pradesh
Jun 10, 2021
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Changes in Pan application

1) N-[protected]
In which human error In father name column
First Name: LATE SHRI JAY PRAKASH

Correction to be done:
First name: JAI
Middle name: PRAKASH
Surname: GUPTA
BUT AS PER NSDL TEAM THEY TOLD ME TO REAPPLY AND REPAY THE FEE OF Rs 107/-.

2) N-[protected]
in which human error In father name column
First Name: SHRI YOGENDRA NATH GUPTAbr...
+2 photos
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G
gagan1977
from Indore, Madhya Pradesh
Jun 10, 2021
Jun 17, 2021
This thread was updated on Jun 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan card application (Human error)

I have submitted pan application for change the address but in father name i have mistakenly added surname in first name and middle name in first name.
Surname: Gupta (ok)
First Name: Shri Yogendra Nath Gupta (wrongly added Shri, .Nath and Gupta)
Middle name: blank

Also shri added in first name
There is no option to correct the details online, as per nsdl pan deptt they told me to reapply and again...
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Dear Sir, I have applied for my PAN card re-issue and the same was dispatched from Mumbai on 01st June 2021 with Tracking Number:[protected]. I have been checking the courier (Trackon) website since then monitoring the progress for delivery. Bust surprised to see that it showing "Out for Delivery" since 6th June 2021 and today is 10th June 2021 but the courier is still not delivered. I tried calling the courier service many times with no...
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Manusimple1
Jun 9, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
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My PAN no is issued to other person

Address:Bangalore

Hi I m staying at bangalore, I found that My PAN no is issued to other person having Same name, DOB but different father's name.
I came to know about this Discrepancy after seeing my CIBIL report as other person is defaulted in paying loan. So it is affecting my CIBIL score .After 6 months follow up with CIBIL, I came to know other person has same PAN no. I am filing ITR regularly last 10 years.

My CIBIL score is down...
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Shivamy15
Jun 9, 2021
Sep 9, 2021
This thread was updated on Sep 9, 2021
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PAN Application Money not Refunded

I had applied for a PAN card 15-20 days ago with TRN No:[protected]
I had checked online the TRN, which states that my application had been rejected due to mismatch in any one field with the UIDAI database, and my application money will be refunded within 7 working days and haven't received any money. Please resolve this issue and initiate a refund. Thankyou!...
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Anant Kumar Banerjee
Jun 8, 2021
Jun 10, 2021
This thread was updated on Jun 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got a message saying my pan card is delivered but it didn't reached to me

I got a text message confirmation saying my pan card was delivered but I didn't received any ... Please check and resend the pan to my resedential address (Acknowledgment number- [protected])...
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Prashant987679
Jun 6, 2021
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When will I get my pan card

Website:NSDL

Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/46/47/48/49where the application was submitted by you

Sir my date of application submittion for new pan card is 22/04/2021 when I get my pan card...
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Address:Jalukie, Nagaland

Sir, my father serving in 36 Assam rifle was injured last year and there is an internal shoulder injury in his left soulder on June 2020
And he was not forward to the upper hospital for treatment he was just provided 10-15 days rest Everytime he use to ask for treatment
Everytime it was said that he cannot be send forward for treatment due to covid but other personal were sended

My father is going to hospital...
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Sadan chandra
Jun 1, 2021
Jun 2, 2021
This thread was updated on Jun 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received refund for failure of pancard

Address:Sangareddy

On 16th may i applied to a new pan card and i paid the 106/- but at last aadhar authentication was failed and still I haven't received my refund..
Transaction number:- 20210516111212800110168662605424862
Temporary token number:- [protected]...
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MadhuriBh
May 31, 2021
Jun 7, 2021
This thread was updated on Jun 7, 2021
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PAN Card not received and tracking status is showing as "out for delivery" for days.

I have applied for PAN Card earlier this month. I've got confirmation message from NSDL stating that PAN Card has been allocated for me and it will be dispatched. Later I received a message that PAN card is sent by Trackon and got the Consignment number to check the status.

When I check the tracking status on trackon website it shows out for delivery on 25th May. I haven't received till now and no one is picking up the call....
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