Nsdl E-Governance Infrastructure — Pan card delivered to wrong address

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Blue Dart Express Limited

My Pan Card has been delivered to an unknown person at a wrong address, whereas I've clearly specified my address C-19, Sector-122, Noida 201301 in the PAN application for DoB change.

I don't understand why government uses private companies like Blue Dart for delivering important/identification documents instead o[censored]sing registered Indian Speed Post.

I am not sure if my personal information is protected, and whether or not I will be able to receive my PAN Card ever.
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [protected]@nsdl.co.in, for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
b. Reach us at our - TIN Call centre on[protected].
c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
NSDL e-Governance Infrastructure Ltd,
5th Floor, Mantri Sterling,
Plot No. 341, Survey No. 997 /8,
Model Colony, Near Deep Bungalow Chowk,
Pune - 411 016

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    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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