O General Air Conditioner — Installation deficiency of service

Address:

629852

I had bought a 1.5 tonnes O General Inverter Split AC.
For installation in my village in kanyakumari district in Tamil Nadu two technicians arrive at 1730 hours at the time everyone retires from work though they were called at 1000 hours in morning.
They complete the job at 2000 hours and demand payment for 4 meters 3 core wire at Rs. 90 per metre saying for installation company supplies only 3 Metre wire. I asked him how much sq.mm rating of wire for which there is no answer
I asked why you not ask me to supply you wire before you install. No answer.
For my bedroom split air conditioner both the inside unit and out side unit can be fixed back to back and no need to install 3 meters away.
I had installed two Hitachi split air conditioners same time today which were fitted back to back and no such problems occurred.
1. There is no need to fix the back unit 3 meters away. When I asked the technician stated it will vibrate. It will never vibrate. The technicians are not aware I my self is a Engineer.
2. If they wanted they should have asked me to supply the cable. They never asked.
3. They fitted a low quality wire and demanded Rs. 360 for this 1.5 sq.mm low quality cable.
4. I refused to pay for their wire. Their boss instructed them to remove the wire and go.
O General company need to reinstall the split a.c units back to back so that no additional cables required like this
S.S.Suganthan
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